I ordered a dress and I have not received it in stated time. I emailed them twice with no response, I tried their live chat and it doesn't work. Their phone number is some weird number that I cannot call. I have a wedding in 2 weeks and need the money back for another dress. I opened a dispute on ...
Order placed on 05-15. They stated on the item details that the dress will be ready in 10-12 calendar days, which means at least on May 27. On May 29 was still in production, so I will not have it on hand when I need it. I requested to cancel my order because they didn't meet production time. It ...
They sent the incorrect size of one of the two dresses I purchased. I have tried to email them about 10 times with no reply. Tried to live chat via their website to be disconnected continually. I want what I paid and asked for! ...
I purchased 2 bridesmaid dresses in different sizes. They arrived a week or so apart. The first one arrived a size US4 which was correct, a week later my other dress arrived - US 4 instead of US8! I have tried for days to contact them to have it resolved. I just want the correct size. I have ...
I paid an extra $20.00 each for 5 bridesmaids dresses and 1 reception dress for the bride to be custom fitted. They are not anywhere near being custom fitted. I have requested my money back but so far have not heard anything from the company. ...
This company sent me a dress that both the straps on the back came no where close to closing. It was for my daughters Graduation. We ordered two unaware of the NO return policy. The first was was faulty the second one never did arrive. We have been sending email after email requesting our money ...