Well I went to an authorized deal for t-mobile. I did call to make sure they were a liable store and it was, therefore I did go there to set up my service. I was put on the flex pay account, unaware that the service was new. Had I of known that I would have never of agreed to set up the service. I ...
I signed up for a contract a year ago and got the nokia 6133 phone. Almost a year later the phone just blacks out on the main screen but everything else works fine. Then I call and they tell me I will get a new phone for the shipping costs so I say great. About a week after that My new phone keeps ...
Below are the exchanges I have had over the past few days with T Mobile Customer Care. Unfortunately I did not make a copy of my original complaint to T Mobile, which is replied to below. Original Message From: customercare AT t-mobilesupport.com To: Brett Sent: Sat Nov 17 08:45: 06 2007 Subject: ...
I have had service with T-Mobile since June and I had no problems with customer service or financial care until this month. On Thursday, November 15 my service was disconnected and I called and asked could I receive only incoming calls because I had death in my family and I need to talk to my ...
Although I was very happy with my Verizon DSL service I thought wireless internet would be the way to go. Considering I am a business women and I was a full-time student at the time I chose to get wireless internet with T-Mobile. I paid $150 for a wireless internet card that you can purchase for ...
On August 14th, I called T-Mobile to have my area code changed on my cell phone number to reflect the area code of my house number. The T-Mobile agent told me this wasn't possible. Four days later I went to use my phone and it didn't work. I called the company and was told they had changed my area ...