Just got off the phone with Nat L (supervisor at T Mobile in New England). I have been with them for over a decade with 3 phones. I have my phone on call forward to my assistant at all times. I went over to the Bahamas for 3 days last week. I received my monthly bill today. I was charged for every ...
I am writing this here, because it looks like T-Mobile is paying attention to this site—but I can't get through any online means of a complaint on their site. I elected to order phones through Wirefly because they offered a better deal than T-Mobile—and I gave T-Mobile the opportunity to meet/beat ...
We have not changed the address on the bills since 7/06. My contract ended in 10/06 My new husband's ended in 2/07 In the middle of 3/07 we decided it would be easier to have one bill. We changed from individual plans to a family plan. We have not received bills for the family plan in ...
I emailed T-Mobile in Sept and received a reply that I had fulfilled my contract on 12/24. So when I wanted to cancel my service in April the customer service person talked me into keeping the phone number I had at a cost of $10 a month for 90 days, in that 90 days if I decided not to keep the ...
I have had T-mobile for a long times. I tried to pay my bills on time; however, last month when I was making an online payment, I might miss one digit of my checking account number, thus the transaction did not go through. They did not notice me about this and determinate my services within a week. ...
They had a $30 rebate for the phone. After a few weeks, they send a letter that its not valid because of some fraudulent wording they had on the rebate form. After arguing for about an hour and getting passed around from 'rep' to 'rep' (the reason I put rep in quotes is because I don't think ...