This company is overcharging for inmate calls, which are ridiculously high, and the calls drop after ten minutes. I'm appalled at the scam this company has established. I need to speak to my husband calmly so we can know that we're okay. My stress level is extremely high due to the neglect and ...
While incarcerated, I made calls through SecurusTech. Each call gives you the amount left on the account and then states that I am the only one who can collect the remainder of the unused money by going to a Western Union. After attempting to make contact with any living and breathing employee of ...
I spoke to a rep on 02/15, just wondering if my bill was up to date because I was not able to get calls from my son. She asked for a security code, which I responded I did not recall ever having, and she stated nothing could be done without it. Fine, so she proceeded to ask security questions. I ...
I need some from the over the floor manager at Securus Correctional Billing or customer service to call me please. I sent my payment in through the mail customer service says they never got i., i have called time after time i get the run around and also they are very rude and yes i sent it to the ...
I had to use SecurusTech to accept calls from a loved one who was incarcerated and transferred to a facility only about 25 miles from my home for a court date. I only needed this service for about a week, so I created an account by putting in $30 (they require a minimum of $25), plus paying the fee ...
My son was an inmate and the only way to get calls from him was through securutech. I set up the account on line. For two days I never received and calls. After calling the customer service line and being on hold for at least 30 minutes I was told that something happened when setting up the account ...