This report concerns Securus Technologies which provides phone service from prison and jails. Buried in the fine print is a clause that all monies have to be used either by call usage or by request of a refund within 180 days or be forfeited. I deposited $25 of which I never used any. Upon review ...
Securus told me that I could not receive calls from Ottawa County Jail in Ohio unless I paid them. I did. I subscribed to "ConsCall Home" for their service and it worked only one time because Securus blocked my phone. Securus is a monopoly plus when I called them to find out why they had ...
To whom it may concern; I am writing about my dissatisfaction with the lack of service and the continued bad faith and bad business practices that encounter with Securus Tech Services. Here are just some of the complaints that I have: 1) That I have to keep a balance in my account (even though my ...
Securus Technologies is a telecom company, based in Dallas, Texas, which contracts with many state prison systems in the U.S. To provide telephone access for inmates to phone their family/friends. Unless a family member outside the prison is an account holder of Securus Technologies, it is ...
I am writing in regards to your service overall. I am very dissatisfied due to having problems from the beginning I opened this account. I opened the account on 8/30 with a check online. It somehow was entered in wrong and was returned due to wrong account info. I was charged a $25.00 fee. I ...
I have experienced the worst service of being mislead and over charged by this company who is suppose to be an outside telephone/billing company that provides services to people whose family members are incarcerated and they basically pull scams and play a lot of manipulating and monopolizing games ...