My son was an inmate and the only way to get calls from him was through securutech. I set up the account on line. For two days I never recieved and calls. After calling the customer service line and being on hold for at least 30 minutes I was told that something happened when setting up the account ...
I have been recieving calls from my son through this company and the calls cost 14.00 dollars and we don't talk but a second and the phone would cut off. I don't have money to give away. I don't have a cordless phone or i don't call three way. The calls happened between 09/05-09/10. ...
Securus has refused to issue a number. Securus has not made contact after collecting money. Securus has not made good on refund of money. Calls can not be recieved as advertised. ...
This company is so Shady. The first time I had a problem with them I should have canceled them. If you have a loved one in prison please don't use this company they are expensive and will rip you off. I made a credit card payment and they charged me twice for the payment. I called customer service ...
I had to set up an account with this company in order to receive calls from a loved one in a detention center. It was stressful enough, but the calls were $21.10 for every 15 minutes on the phone. This is a rip off. I called to close the account and received the runaround. They said they had no ...
I have been dealing with Securus Technologies since 4/25 when I received an odd call from my fiance that said something about a free call. We got 15 seconds and then the line went dead. After that I could not get collect calls from him. I called the jail asking about the strange "free ...