Reserved service for Sears between 1-5 P.M. Tech calls at 4:20 to say he would be an hour. He shows up and, based solely on what I tell him, says 'it looks like it is the control board' for the oven. He didn't remove any panels and used only the same information I had given to Sears Online when I ...
One would think if I bought the Whirlpool washer this past January that they would carry the parts for it. Nope just left my house and won't be back until Friday afternoon with the part. ...
That was under the name of Sears Home Central. They have since renamed to Sears Home Services. Don't be fooled. It's the same bunch with the same lousy attitudes. It took me 2 weeks to make a repair appointment with sears home services. They allowed me a 2 hour window to come first thing in the ...
We waited 2 weeks for a service agent to come to the house to repair a sears dryer which was under warrenty. The service repair person ordered a part and after another week he returned to fix the dryer. It worked for one wash and then broke with the same problem. They scheduled a repair date for ...
Water softener tank leaking, called Sears, it is under warranty. GREAT! They send out a repair man who orders a new tank and sets up an appointment for 2 weeks and says the tank will be delivered to my home. Leave work early to meet the repair man who never shows up. Call the service center who ...
I needed my air conditioner serviced and so I picked Sears, expecting to be treated in a fair way. The work was done on 07/05/11 My air conditioner is a Carrier 591anz048000hbaa The Technician charged me for a fan motor number he39ge237 (h-[e]-39ge237) ($393.90 on the service reciept). I was not ...