I asked for online help to Sears Repai company for my dishwasher's repair. The company sent a technician to figure out what was broken. He found out the switch botton needed to be fixed. He ordered the part. The part never came so he never came either. I have been waiting for at least more than a ...
On November 1st we called to request repairs for our Kenmore dryer. The girl we spoke with was almost entirely focused on selling us the $195 "warranty." It took over 10 minutes to actually get an appointment for the following Saturday as they had no other times available. Saturday came ...
So I waited at home all day today for the Sears (actually A&E) repairman to show up. The first few phone calls I got were on my home phone, even though the repair request and my morning discussion (with some nice lady in India) made it clear to use my cell phone. I was informed a few times in ...
My elderly parents had their (very) small kitchen remodeled by Sears Home Services in the spring of 2008. The kitchen is now three years old and falling apart, and believe me when I say it's been treated with the upmost care. Everything Sears did was cheap and poorly done: glued on laminated ...
We needed to replace the walking belt on our tread mill from Sear's. I ordered the replacement belt from Sear's Parts and had it shipped directly to our residence. Once the order was completed, the individual that placed my order asked if I wanted to schedule an installation of the belt by a Sear's ...
After making an online appt. To have refrigerator repaired, I called the cust service department directly. First call got a recording that said they were closed (which they weren't). 2nd call got me in. The nice gentleman rescheduled my online appt. For the next morning (today) for between 8-12, ...