We needed to replace the walking belt on our tread mill from Sear's. I ordered the replacement belt from Sear's Parts and had it shipped directly to our residence. Once the order was completed, the individual that placed my order asked if I wanted to schedule an installation of the belt by a Sear's ...
After making an online appt. To have refrigerator repaired, I called the cust service department directly. First call got a recording that said they were closed (which they weren't). 2nd call got me in. The nice gentleman rescheduled my online appt. For the next morning (today) for between 8-12, ...
Reserved service for Sears between 1-5 P.M. Tech calls at 4:20 to say he would be an hour. He shows up and, based solely on what I tell him, says 'it looks like it is the control board' for the oven. He didn't remove any panels and used only the same information I had given to Sears Online when I ...
One would think if I bought the Whirlpool washer this past January that they would carry the parts for it. Nope just left my house and won't be back until Friday afternoon with the part. ...
That was under the name of Sears Home Central. They have since renamed to Sears Home Services. Don't be fooled. It's the same bunch with the same lousy attitudes. It took me 2 weeks to make a repair appointment with Sears home services. They allowed me a 2 hour window to come first thing in the ...
We waited 2 weeks for a service agent to come to the house to repair a Sears dryer which was under warranty. The service repair person ordered a part and after another week he returned to fix the dryer. It worked for one wash and then broke with the same problem. They scheduled a repair date for ...