We are in the middle of an ordeal with Sears repair. We turned on our relatively new air conditioner because we knew a warm up was coming. It didn't work, so we call the service number on Monday (05/26). I get somebody in India who thinks that if they use an American sounding name I won't realize ...
I purchased a Craftsman Lawn Tractor at Sears about 4 years ago. I only bought it at Sears because it's difficult to find someone to come to your home to provide the service. It has been a nightmare since the beginning. In general, each and every time, they schedule you weeks out, provide you with ...
On Thursday, April 30th I purchased a Power Miser 12,50-gallon Natural Gas Water Heater for our daughter's condo in Blacksburg, Virginia. The purchase was made over the phone at the water heater sales online number located on your website. A sales person named Kathy asked me for the measurements of ...
I had a very bad experience with one of the sales rep at Sears store at Columbia Maryland. I was at their watch/jewellery section. The person who supposes to help me was nasty, rude with a horrible attitude. She asked me to take my business somewhere else! This surprised me and shows how ...
On 05/05/08 I took my car in to Sears Automotive to purchase two new tires, since I was getting two new tires, I decided to get an alignment done on my car, even though the alignment on my car was perfect (I thought since I was getting two new tires I should). It did not take too much time to have ...
On 3/29/08 we received an email notice from Sears of a limited online VIP sale. It had online only specials which started Sunday at 6PM. Since we were in the market for a new refrigerator we attempted to purchase one online using this sale. We tried over and over to get the sale to go through on a ...