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Sears
Terrible experience

This washer went dead one month after its warranty. If that were not bad enough, Sears comes to my home and states "this is why I do not purchase Frigidaire". Furthermore, he then wanted two house call charges, the cost of the part, and labor. The part is a door switch for $82 I just paid ...

Sears
Never showed up

I went online to the Sears website and made and appointment for my carpets to be cleaned. We received an email confirmation and also a confirmation via telephone. About two hours into the four-hour window the day they were to arrive and perform the work, I received a phone call stating they had my ...

Sears
Customer Service

I took my lawn mower to Sears Repair Center (Kennesaw GA location) earlier this year for my annual maintenance and noticed the customer service was lacking but did not mention anything back then. Yesterday, my mower stopped working and I tried to reach the store 10 times yesterday. At least twice I ...

Sears
Online Switch and Hold

On June 15th I placed an order with Sears online for a king sized red cotton blanket and a red fleece throw paying immediately with PayPal. My order arrived on June 21st and imagine my surprise when my red blanket was a Navy blue floral print bedspread and my red throw was sage green. So much for ...