(12/06) We purchased a Kenmore Alongside Fridge 106 56936600 and found breaks within the lining (5/08). We named Sears, we were informed we'd to truly have a fix guy come take a look. He came & stated the one thing the manufacturer-recommended was an epoxy to protect the breaks which have ...
This is a major complaint that needs addressed because of the defect in your Kenmore Side by Side refrigerator continues to break. I purchased model 253.5466340A in Nov. of 2005. In Dec. 2006 the water arm paddle broke off when I pushed a glass against it. I was highly disappointed with the quality ...
After Sears confirmed through email that my repair appointment was set for 6.2.08 between 8am and 1200pm, I was called at 946am to say they had no one to send, could they send tomorrow. Totally unacceptable after I had taken day off work to be here for this appointment. ...
Out 2 weeks ago and he said dryer was repaired. It ran for 3 days. I called back in and the first available appt. was today July 14th between 8-12. The same 2 techs showed up and said that they replaced a pulley belt. The dryer ran for one load of clothes and is once again doing the same thing, ...
Our 7 year old Kenmore washer, on which we are forced to have an extended warranty because it is such a piece of trash, broke for the umpteenth time 5 weeks ago. Sears sent a tech, who could not repair it, and who could not persuade Sears to replace it. Instead, Sears will repair it again. I was ...
Sears has got to be the worst run company and have the worst customer service department. I purchased a dishwasher from them and have pages and pages of notes to myself on how I arranged for delivery, arranged for installation (separate from delivery), and arranged for repair. The unit was ...