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Sears
Awful place

I happened to notice a T.V. On sale at Sears and thought it would make a good Fathers Day gift. I live in Montgomery, IL thus calling my local Sears stores located in Aurora and Plano to inquire about stock on this item. Both were sold out. That being said I called Sears in St. Charles, Which is ...

Sears
Terrible experience

This washer went dead one month after its warranty. If that were not bad enough, Sears comes to my home and states "this is why I do not purchase Frigidaire". Furthermore, he then wanted two house call charges, the cost of the part, and labor. The part is a door switch for $82 I just paid ...

Sears
Never showed up

I went online to the Sears website and made and appointment for my carpets to be cleaned. We received an email confirmation and also a confirmation via telephone. About two hours into the four-hour window the day they were to arrive and perform the work, I received a phone call stating they had my ...


Sears
Customer Service

I took my lawn mower to Sears Repair Center (Kennesaw GA location) earlier this year for my annual maintenance and noticed the customer service was lacking but did not mention anything back then. Yesterday, my mower stopped working and I tried to reach the store 10 times yesterday. At least twice I ...