On 04/13/09 I had Sears Home Repair come to my home to service my riding mower which is just entering its fifth year; naturally my extended warranty had just expired. I was told that I needed a new battery, new starter, and a newly rebuilt engine. The engine alone would cost $1600; this was more ...
Not a first in the maintenance agreement industry. You get a phone call, you negotiate, (well, Sears tells you) how much you are going to pay for a new maintenance agreement. After deciding which appliances you want to keep and which you want to exclude the quote you a final price. Here's the ...
I have been trying for over two months to get my snow blower fixed. We are talking all of January and February and now into March in New England. I bought the extended warranty and initially it took 3 weeks to get someone to come. They showed up the first day, but they require you to take the ...
I purchased a 42" Plasma TV from Sears and bought the service warranty (extended) and now there is a problem with the TV when I took it out of the box. I went to return it for a new one and they wanna service it with the extended warranty and I should just receive a new one under the 30 day ...
I placed an order for luggage that my girlfriend had listed on her wedding registry. Sears was to deliver around Christmas time. They did not deliver. Now they will not refund my money. Although they acknowledge that there was no delivery, they will not refund my money. I have written at least 50 ...
We ordered appliance from Sears. The stove was delivered damaged, and the driver insisted that he could install it. He wanted to install it so we would not see the damage or that the correct installation person who was scheduled to install it would see the damage also. When he connected the stove ...