Bought a new Whirlpool front loading washer & dryer ($1688) from Sears on May 13. Washer vibration is beyond belief. This is even how a "technician" from Sears described it. He said these machines have 4 shocks on them but this one only has 3. Also said it looks like a lemon to me but ...
Beware if you order from Gift Registry! The gift recipient will see the prices on the packing slip, unless you select an option on the very last screen in tiny letters at the bottom of your confirmation page. If you miss it, you are out of luck. I missed it, and immediately called Customer Service. ...
I bought Sears appliances because of their long standing service reputation. Well now, with a Stack washer/dryer bought at Sears, this machine broke and flooded my house several times and when I called for service, they told me I had to wait 2 weeks for a repair person. This happened after the same ...
I have an extended warranty on my washer. I put a call in to Sears on July 2. They said the earliest they could come is on the 8th. That day came and went they never showed up. I called the next day they said there is nothing they could do but come on the 17th. He came that morning and supposedly ...
I have a warranty with Sears when I purchased my washing machine last year. Last week my washing machine broke. I called Sears on 7/26/08 to schedule an appointment to fix my machine. They told me that the next available date would be 8/2/08. So I had to drag my clothes to the laundrymat for 1 ...
I bought a Sharp, 37" LCD flatscreen TV from Sears. 6 wks later it quit working. The Sharp warranty for parts and labor is 90 days. In the print on the back of the sales slip, Sears will only warranty Home Electronics for 30 days. When I called to tell Sears that the TV quit working in 6 wks ...