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Sears
Terrible place

My washer quit working 6 weeks ago. I contacted Sears where the item was purchased to schedule a repair call. After 3 visits the washer first problem is fixed, but simataneouly another has manifested. Sears solution another repair call or they will refund my service warranty money (approx. ...

Sears
Simply awful

My refrigerator was running too cold & the freezer was too warm so I called Sears. The repairman was here about 1/2 an hour and said it was the Control Board and it would be $445. For the repair. I said no, let me check about what a new refrigerator cost. About 5 minutes later after going ...

Sears
Stay away

This company not only are they not honoring them they continue to try and sell senior citizens extended warranties that are 40% of the sale price which I see as excessive since you should not pay more than 10% of the purchase price for an extended warranty. My parents recently experienced a ...

Sears
Awful, awful, awful

On February I purchased a Kenmore 27. I was told that the delivery fee would be refunded via a rebate. The sales person completed the rebate paperwork himself, placed it in a Sears' envelope, and said that he would mail it himself. On March 16, I received a letter from Sears stating that "the ...

Sears
No cust. Service

I purchased a garage door opener from Sears.in approx within a year it stopped working. I went to Sears Craftsman online to see if there was anything I could do to fix it. I was told 3 different things to try and if none of them worked to take back to store. I tried and nothing worked so I took ...


Sears
Awful experience

Rebate said "free installation" for a dishwasher that i bought. When came time to get the rebate, they wouldnt give me the full install-cost because apparently my purchase didnt qualify. The shifty thing was that they referred to a rebate offer # that was not the same offer # that i was ...