Back in December I was offered a Visa gift card in the amount of $100.00 by a Qwest rep, I signed up for faster internet service and got a new modem, the card was supposed to arrive in 4-6 weeks. I have heard every stupid excuse! The last time they told that the cards are mailed every Monday and ...
I switched to Qwest from my local Cable company. I was quoted 29.95 for internet and Basic home phone service. I received my first bill and am being billed at $70.00 taxes for the service. I have a screen shot and an email from qwest saying it would be $29.95 and they refuse to honor it and say the ...
I had been a Cox Communication customer for years with very little problems. I recieved a call from Qwest on November 10 offering a $200 Visa gift card if I would switch all of my services (internet, local and long distance home phone, Direct TV) to Qwest. It sounded like a decent deal and since I ...
When I placed my order for phone and internet services I specifically kept repeating to the rep, Jason, that I did not want a contract, only month to month service. The next day I got a confirmation email from QWest indicating that I had signed a 1 year agreement. I immediately called them and ...
A door to door Qwest rep came to my home and I was promised a $150.00 Visa debit card as a gift for signing up for their service on 2/9. I was told I would receive it in about 4 weeks. After not receiving the gift card on 3/29, I called Qwest to inquire about the status. I was told by the phone ...
To Whom it may concern: We have suffered with terrible internet service since about December. We have spent hours on multiple days with technicians, sent several emails, and made several requests for help, but to no avail. We have tried everything Qwest technicians have suggested and were finally ...