We pay our bill every month and have over paid now Quest tells Direct TV to shut off service for now payment. We signed up for a BUNDLE deal $74.98 plus taxes and were told $83.44 per month we never had that same bill till the last 3 months and they shut us off and now say we owe $320.00 before ...
I have had numerous problems with Qwest. They sign you up ideally. They will promise you via phone conversation that you will never pay, with exception of long distance calls, etc, more than a given amount per month. Then I get a huge bill the following month. This time it was two. In two months ...
For two months in row Qwest has charged my account $8.43 and $823 from a company named esbi-ets. I warned them to stop or I will cancel my service with Qwest. I have no connections with esbi. ...
The Qwest bundling package is loaded with problems. In addition, the two years of billing problems were ALWAYS benefitting Qwest. Qwest utilized billing practices with Verizon, and Direct TV that caused us to be paying two months in advance for our services. By cancelling the Qwest services, our ...
Qwest will not honor its "Price for Life Guarantee" and cannot even quote its own terms for maintaining the "Price for Life Guarantee" We had a two-year service contract on home broadband internet service. The terms on this agreement are: "Price for Life offer available to ...
Company overcharged for services. When notified, they repeatedly took down our information and said they would have a manager call. They never called and my child who is in college needed internet so we decided to pay the overcharges and take the credit they said they would give us when they could ...