Had my car towed to Pepboys to have oil filter removed and to have them change the oil. I had already drained all of the oil from the car which is why I had it towed. I could not get the oil filter off, because it was seized on. I told the desk clerk to tell whoever, not to start the car because ...
I have worked at Pep Boys now for 5 years, in 3 different Pep Boys stores in 2 different states. They are all the same. Customer service (aside from myself, of course) is just horrible. It's a joke. They do NOT care about their customers. The service department is even more of a joke, really. They ...
I brought my px250 on 12/12/07 the first ride I had on it the lights came off, the next ride my turning lights stop working the right side then the left side. Three weeks later the bike stop run. I am not pleased with your bike. I call baja for help and all the people they had me call do not fix ...
When Dorothy Colbert hired me on July 27 in the Lakeland store, she said that I be 30-34 hours of week, if that was okay, and I said it was fine because I could work myself up. I been putting hours in the store, as you could look at my account when I clock in, I have over thousand hours because of ...
I am not pleased with the service I have a Pep Boys. I find them to be rude and unhelpful to customers. While I was in line to have them fix a problem I already paid for them to fix, I heard one of them tell a little old lady that they do not have the record of installing her battery. He told her ...
F150 towed to Pepboys store 697 in Albuquerque, NM because entire right front brake was destroyed. First thing Asst Mgr Abel Nevarez asked what is wrong!"Give me some parts so I can enter the order." After order entered mechanic went and put down all needed parts. I also asked for an ...