I’m writing you on behalf of my Mother a 68 year old Grandmother who was treated unjustly by PEPBOYS AUTO located at 850 Sunrise Hwy in Baldwin, NY 11510 phn: (516) 223-0600 – STORE# 283. On Friday September 19th she took her 1996 Chrysler Cirrus in have the oil changed & N. Y State inspection ...
On 9/25/08 I went to Pep Boys for replacement of store-brand tires that wore out after 33,000 miles. The receipt from the original purchase indicated a 60,000 mile warranty. So, I went out of my way for what I expected to be a good pro-ration adjustment. The warranty on those tires is now 40,000 ...
A few years back, we took our Chevy Mini Van to Pep Boys in Boardman Ohio for some work and the technician drove it completely off the lift and through a diagnostic machine and then into the cement wall behind it. He ran from the scene, big surprise, not. Giving them the benefit of the doubt, we ...
Pep boys can't align tires. They had them all screwed up and also destroyed my outer tie rod ends by over heating the adjustments. The so called master mechanic was in such a rush, which I don't understand why the place was dead. Which should have been my first clue that there service *. And then ...
4 years ago car broke down in Upland, Ca. Had it towed to Pep Boys there. Starter was bad and they installed lifetime warranty starter, took less than 1 hr. Yesterday starter went out again (4 yrs. Later) had car brought down to Pep Boys in Redlands, Ca. They honored the warranty but I had to pay ...
I got the vehicle, since the A/D wasn't operating, I'm an older woman, and that I don’t understand something about vehicles, I requested the clerk to please operate all of the required examination to recognize the issue with my A/D plus they informed me (and cost me) they might operate the CUSTOM ...