I dropped my stang off for a tire replacement on sun 7/27/08 and was told by the service dept mngr that he would have it "rush delivered" in 2 days. When thur came and went we called down there and a diff girl said "he" the service mngr, lied to you it won't be here till mon the ...
I purchased a Baja 50cc ATV four wheeler from Pep Boys for my son. That was the worst mistake I have ever made! After 1 1/2 hours of driving time on this machine, it failed to start. I contacted Baja within the 90 day warranty period to let them know about the problem and they refused to fix it. ...
PepBoys they are horrible! I had to go back to their Newhaven CT twice for not knowing how to fix front end knocks and didn't even put in a battery I bought. I immediately had to bring my car to their Staten Island NY garage for something that should have been fixed at pepboys CT. And my car has ...
Last Monday (Aug 25th 08) I went to Pep Boys to have a Truck Tool Box installed. I left my truck at Noon, said they would call me when it was done, I live across the street from this Pep Boys, here comes 3PM, thought it would be done by now? They hadn't even touched my truck, still sitting in the ...
Took my 2001 Toyota echo to Pep boys for an oil change and they overfilled the car potentially causing damage to my engine. The car only has a capacity of 3.7 quarts yet they billed me for 5 quarts of oil! Even Jiffy Lube only ever had the balls to charge me for 4 quarts of oil! I won't dare let ...
I used to be a constant customer of Pep Boys that does not care about their customer service. I took my car into Pep Boys in January for them to repair my brakes which I was charged very close to $600.00 of repairs. Well it is July and I am having the same exact issue for Pep Boys to tell me that I ...