Had a fuel pump installed on 03/10/08. Paid a total of $481.98 On 09/18/08 while driving on I-10 van started to loose power I barely made it to a small safe location on the side of Interstate, after which the van died, stopped. I called for help. Before the tow Co. That I called could get there the ...
These are very vicious complaints, but nobody is saying where these horrible things are happening. I can completely understand how horribly things can go wrong in the auto industry in general. Its up to the service managers to do a tremendous job in customer satisfaction. I'm sure I will be ...
I dropped my stang off for a tire replacement on sun 7/27/08 and was told by the service dept mngr that he would have it "rush delivered" in 2 days. When thur came and went we called down there and a diff girl said "he" the service mngr, lied to you it won't be here till mon the ...
I purchased a Baja 50cc ATV four wheeler from Pep Boys for my son. That was the worst mistake I have ever made! After 1 1/2 hours of driving time on this machine, it failed to start. I contacted Baja within the 90 day warranty period to let them know about the problem and they refused to fix it. ...
PepBoys they are horrible! I had to go back to their Newhaven CT twice for not knowing how to fix front end knocks and didn't even put in a battery I bought. I immediately had to bring my car to their Staten Island NY garage for something that should have been fixed at pepboys CT. And my car has ...
Last Monday (Aug 25th 08) I went to Pep Boys to have a Truck Tool Box installed. I left my truck at Noon, said they would call me when it was done, I live across the street from this Pep Boys, here comes 3PM, thought it would be done by now? They hadn't even touched my truck, still sitting in the ...