Site: hotels.com
Found 114 reviews / complaints
Page 19

Hotels.com
Reservation missing on arrival in Banff, refund dispute and rude representatives

I am writing to complain about hotels.com. I went to their website to make a reservation on March 29 for the weekend of April 29. I booked online for a hotel in Banff, Canada, the confirmation was sent to my email address along with a detailed description of my reservation (name, guest name, credit ...

Hotels.com
Charged in British pounds instead of dollars, double the advertised price

Traveling & Tourism David680 0

I entered in the homepage of hotels.com, and there were some offers with the sign: $, example: $75 per night. I bought the reservation and they charge me the double. I called and they told me that the reservation was made in British pounds. I never opened any currency converter or something ...

Hotels.com
Reservation denied by hotel manager, no help and extra lodging costs refused

Traveling & Tourism Angie39 0

My sister and I and our two babies had reservations via Hotels.com months in advance to stay at a Sleep Inn at the Bradenton, Florida airport. We paid for the week's room in full before we left for our trip. Upon arriving at the hotel, the manager acted like we had no reservation and refused to ...

Hotels
Ripoff Unauthorized charge through Reservation Rewards and Hotels.com Nationwide

Traveling & Tourism David354 0

After reserving a hotel through Hotels.com, I received one or more e-mails from WLI*Reservation Rewards, implying a connection with Hotels.com and offering an additional discount on my next reservation. I OKed that - and only that, to my knowledge - but recently found an unauthorized subscription ...

Hotels.com, Hoteldiscounts.com
Confirmed booking not honored at Las Vegas hotel after 600-mile drive

Traveling & Tourism Scott60 0

We booked rooms through hotels.com (aka hoteldiscounts.com) and received confirmation number (012683296). After driving 600 miles and arriving at the hotel, they said they did not have reservations for us. The hotel also said another couple just came in and experienced the same problem from ...

Hotels.com
Charged credit cards after being assured booking was cancelled without fee

Traveling & Tourism Elizabeth11 0

During the week of December 25 several family members decided to go to New Orleans for the French Quarter Festival in April. After lots of searching on the Internet we contacted Hotels.com to book the hotel we chose. We wanted 3 rooms with two double full or queen sized beds in each. We gave credit ...

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Site: hotels.comFound 114 reviews / complaintsPage 19

Hotels.com Reservation missing on arrival in Banff, refund dispute and rude representatives

Hotels.com Charged in British pounds instead of dollars, double the advertised price

Hotels.com Reservation denied by hotel manager, no help and extra lodging costs refused

Hotels Ripoff Unauthorized charge through Reservation Rewards and Hotels.com Nationwide

Hotels.com, Hoteldiscounts.com Confirmed booking not honored at Las Vegas hotel after 600-mile drive

Hotels.com Charged credit cards after being assured booking was cancelled without fee