I arranged a motel reservation through Hotels.com, then I came across the cost was decreased your day after I arranged my reservation. Because many vacation websites provide a best price promise, I e mailed Hotels. Comis customer support plus they explained they might credit back area of the ...
I made a reservation in Seattle at the Red Lion Hotel on the 13th with HOTELS.com on Dec. For the 31st. A few minutes later I discovered I had the wrong date as it should have been the 30th. I re-entered the information and made the change. Upon my chagrin I was billed for two nights. There policy ...
DO NOT use Hotels.com for your travel arrangements! Read on... I had to book a hotel in an area I wasn't too familiar with, because my boyfriend was in a wedding there. I thought that Hotels.com would be the perfect solution, since they list different hotels with all of their prices. I thought ...
I had several options to book our anniversary weekend trip. Hotels.com offered pricing that was attractive and then it was changed at booking. I called to find out what was going on so as to understand the situation and get it fixed, or not, and was referred to a Supervisor. The Supervisor, Carol, ...
Hotels.com is horrible. They went my charge card with-in times of arranging the incorrect hotel online. I named the client support immediately to describe it had been a collision. They simply explained to poor and therefore are getting me to get a 4 night stay after I am not really planning. Their ...
I made an online reservation using Hotels.com for one night at the Philadelphia Airport Marriott. Due to events beyond my control, I had to cancel my reservation. I never stayed there. I called the actual hotel and they said because I made the reservation with Hotels.com, it would be up to them to ...