We re-upped with DirecTV and leased new HD receivers on a 2 year contract to get the HD channels. The package we signed up for was recently changed to not include 5 HD channels. These 5 channels now cost an extra $4.99 per month. We were not notified of this package change nor given the opportunity to cancel our contract. Be advised that these contracts can be changed at DirecTV's convenience as a way to increase their revenues.
Read the fine print before you sign up.
Your cable company may have a better deal in the long run.
Again, we were long-time DirecTV customers and were for years very happy with the hardware and programming packages. But companies change, and sometimes not for the better. The new PVR they offer is inferior to the TiVo-based units in both functionality and storage. They have switched to a lease-only system with a 90 day warranty (we have already had one unit fail, and even with the extended warranty they attempted to charge us full price for a refurbished replacement).
We will not be with DirecTV after the contract expires. There are other options available with better customer service and packages.
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