My time as a Directv customer was disappointing, to say the least. The two months that I was a customer were marred by hours on the phone with customer service, programming mistakes, and periods without service. My experience began with my entire order being entered incorrectly, resulting in me not ...
When I signed up, they told me I would get a $200 rebate on an HD receiver. I just had to fill out a paper and wait 2 months. Six months later, still no rebate. So I called and got this story that the form from the installer was the wrong one and that it was now too late to send in the new one. ...
I had used Direct TV for at least 2 years. When I decided to relocate from California to Texas, I informed Direct TV that I would need to cancel the service because I was moving and would not need service any longer. A representative called me back and convinced me to just 'suspend' my service and ...
Although our story has a lot more details, I will try to keep it relatively short here. My wife works in another town and wanted to take advantage of a deal being offered through DirecTV: satellite TV service installation for up to four rooms in exchange for a 2-year service commitment. To keep the ...
I was very disappointed with Direct TV! They have tricked a lot of people into signing on to their lies. When I ordered their services initially, they tried to switch me to their most expensive package when I had specifically ordered a much less expensive one. Then they added things that I didn't ...
I had been a DirecTV customer for many years, at least eight. I noticed on my bill that I was all of a sudden being charged for a month and a half instead of one month, and for five receivers instead of three. I contacted their customer service, and they said that is just the way they are going to ...