I was very disappointed with Direct TV! They have tricked a lot of people into signing on to their lies. When I ordered their services initially, they tried to switch me to their most expensive package when I had specifically ordered a much less expensive one. Then they added things that I didn't even order.
When I called them to change the order, they said that I would have to take a later installation date. On the second appointment the installers didn't even show up. When I called them, they said that they didn't know where they were and said they could come to my house on Easter Sunday to install it. I told them to just cancel the order because I no longer wanted to do business with Direct TV, since they are too deceitful!
The order was not canceled as I requested, and they tried to install it again, so I had to call them again to cancel the order. This was supposed to be a gift for my daughter, who has autism, and I really hated hurting her because she was really looking forward to this. Consumer Reports magazine and others really need to look into this company before giving them such high ratings. I am so glad that I followed my gut on this one because they are really con and rip-off artists! This is really a shame!
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