I signed on to Direct Tv about 4 months ago. I recently moved to a different location within the last two weeks. At the new location, it will not get a signal (no line of sight). The tech tells me that this happens all the time and that they will close my account and not penalize me, since it was ...
I had Direct TV for 2 years and not once did I get what I paid for. I cancelled the service because I started receiving no service at all. I spent hours on the phone with DirecTV after cancelling because I was not able to watch TV. Direct TV used a debit card (they stored the cardholder data) that ...
On 03/12/08 I returned 5 receiver boxes to DirecTV after I moved and cancelled service with the company. Two weeks later (03/28/08) I was billed for these receiver boxes erroneously ($272.22). I immediately called to figure the situation out and was told by the first representative that I would be ...
This is the interaction with the Better Business Bureau. The BBB is useless as well. They are not out for the small person, they are out for big business. Do not do business with Direct TV. They practice deceptive business practices. And the people at Direct TV, including Bobby Vernon, are ...
Basically the same thing happened to me. I had a two-year contract. Reception on my new plasma TV was always marginal at best with Direct TV service. I now have cable service and it is fine. After 13 months of complaining and many wasted hours of written and phone contacts with Direct TV customer ...
Horrible customer service. 2 of my 4 receivers don't work, and they were used when I got them. Now they tell me I have to pay 79.99 for a tech to come out. I told them to just cancel my service. They said I have a contract for another year and I will be charged 20.00 for each receiver... each ...