On 03/12/08 I returned 5 receiver boxes to DirecTV after I moved and cancelled service with the company. Two weeks later (03/28/08) I was billed for these receiver boxes erroneously ($272.22). I immediately called to figure the situation out, and was told by the first representative that I would be ...
This is the interaction with the Better Business Bureau. The BBB is useless as well. They are not out for the small person, they are out for big business. Do not do business with Direct TV. They practice deceptive business practices. And the people at Direct TV, including Bobby Vernon, are ...
Basically the same thing happened to me. I had a two-year contract. Reception on my new plasma TV was always marginal at best with Direct TV service. I now have cable service and it is fine. After 13 months of complaining and many wasted hours of written and phone contacts with Direct TV customer ...
Horrible customer service. 2 of my 4 receivers don’t work, they were used when I got them. Now they tell me I have to pay 79.99 for a tech to come out. Told them do just cancel my service. Said I have a contract for another year, and I will be charged 20.00 for each receiver... Each month. If I ...
DirecTV is a joke. I have been with DirecTV since January and we have had nothing but bad reception the whole time. My son's box in his room causing problems for his TV and so I called for a tech to come out. When the tech called they wanted to try and have my troubleshoot over the phone because if ...
To make a really long story short I was conned and tricked and most surely lied to by direct TV! I was at the end of my contract when I was offered a 2nd digital video recorder for no additional commitment. I excepted and now want to cancel my services because I think there service really sucks! Lo ...