I was invited back to DirecTV with a special offer: lots of channels and free movies for $39.99 per month for a year. All I had to do was download the "form," mail it in, and I'd be all set. I spent 3 months making phone calls and sending emails, and no one at DirecTV was able to produce ...
The way the system is structured, you can never be 100% sure who is doing what, and I think it was intentionally designed that way, so that everyone guilty of this can claim "Oh, it wasn't me, it was Company X that did this". The problem is when doing satellite installations as a ...
I have two major complaints. My bill was turned over to collections after they told me they would give me another week to pay it. Now I have to pay in full, and I am on disability. The bill that was put in collections includes a sports package that I asked to have removed back in January, as we do ...
Liars, bad equipment, contracts, horrible customer service. What else is there to say? Oh yeah, they are thieves too. A sales rep lied and offered nine months of discounted service. She didn't have the authority to do so, and DirecTV would not honor the original offer. After 20 phone calls and ...
I have been a premium customer of Direct TV for over 4 years. In that time, I have never been late on a bill. Last October I began using their high definition equipment. I began having reception problems that prevented me from watching most satellite programs. Their local maintenance team, Aerosat, ...
Direct TV lied. They promised ("You get $50. They get $50."), but they lied. Instead, they wanted to credit my account and my friend's account. My friend does not have Direct, so they told me I would get both $50 amounts. My bill was supposed to be $19.99 for 10 months, $29.99 for 2 ...