I was a loyal customer for over 5 years and always paid online. This was until our DVR box decided to stop working the morning after they had sent one of their usual automatic updates to it. I called the rep and was told I would have to pay $70 for a tech to come and look at the box, then pay an ...
I am really mad at Direct TV's customer service. I referred Pauline to Direct TV a couple of months ago. I gave her my account number and the number to refer a friend, 866-443-8869. She hooked up with Direct TV. She gave them my account name and number and said we would get a $10 credit on both our ...
My cable bill was out of control, so I called Direct TV last month and asked about their options. I was told their options and chose the one which best fit my family. I was told I would get a discount for one year if I agreed to a two-year contract. I agreed. They said I would get a discount if I ...
I have been dealing with a problem with DirecTV for 1 1/2 years now. Most recently I filed a complaint through the Better Business Bureau, and basically DirecTV has ignored their requests for resolution too. I am so frustrated with this company, and I want everyone to know to avoid it at all costs. ...
We have been customers of DirecTV for 9 years, although they state their records show we have only been with them for 3 months. Today, October 22nd, when I went to get milk for my 2 kids, my card was declined. I went home and noticed that DirecTV had taken all of my funds out of my bank, as if they ...
We have been with Direct TV for 13 years and only had problems when it snowed or rained hard. We bought 2 new high-def TV sets and wanted to upgrade to HD with DVR. They brought 2 new DVR receivers that were not HD. They say I have to pay about 400.00 to get it changed, even though it was their ...