I was recently double charged for movies from May in October. When I called Directv, they told me that they were valid charges and would not be crediting my account. I decided I wanted to switch services and called them again to cancel my account. While on the phone, I was told that they showed ...
After I canceled my Direct TV subscription (cable is cheaper and is unaffected by weather), Direct TV sent boxes for the receivers to be returned in, but on the same day made an unauthorized charge to my account for the amount of $1032.70. I returned the receivers the same day and they received ...
My story began in September. I live on the West Bank of New Orleans, Louisiana. My family and I had just been let back to our homes after Hurricane Gustav hit our city. While beginning to replace our food and pay some bills, I decided to check my checking account balance before going to the grocery ...
I have been with your DIRECTV for 4 years and now I am being told I have to pay 260 dollars to cancel my service. I did not even know I had a contract, and did not until I found out today that my contract was reinstated when a DVR was replaced by THEM due to equipment malfunction that was no fault ...
I had been a DirecTV customer since 2000 with no upgrades or contract. In April I called to complain about overbilling for a "mirroring" fee plus equipment rental and was told that, indeed, I had been overcharged an amount close to $200. I was told that they could not refund my ...
I am very, very disappointed with DirecTV. I have been a customer since 1999. On August 19 I called to say that one of my receivers was not getting a picture and the other receiver was starting to get choppy, and I wanted both receivers checked. The agent said someone would come Saturday, and I ...