We have been with Direct TV for 13 years and only had problems when it snowed or rained hard. We bought 2 new high-def TV sets and wanted to upgrade to HD with DVR. They brought 2 new DVR receivers that were not HD. They say I have to pay about 400.00 to get it changed, even though it was their mistake! I am so tired of them saying it wasn't their fault.
I can't talk to anyone but the small town dealers. I'm going to call Dish and cancel Direct.
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