Background: Me, my husband, my son and his girlfriend were all on one plan, "The Family Talk Plan". (my husband and I are now on Verizon; however, My son and his girlfriend are still on Cingular due to contract obligations). They were charging me as follows: When we were all on the same ...
Two months ago I bought a basic $39.99 plan at the local Cingular store in Elmwood Park, IL. I specifically asked what is covered by the plan and got detailed information, fully consistent with what Cingular advertised on their home page. When my first bill arrived, it was for almost three times ...
In September my wife and I extended our contract with Cingular Wireless and bought/upgraded two cell phones. At the time, they were offering a $50 gift card/rebate with each cell phone (IMEI number) purchased. The next day, after we made the purchase, I completed and mailed out the gift card/rebate ...
Cingular associated my account with an account that is not mine because someone tried to utilize my debit card to pay their account fraudulently now I cannot add money to my prepaid phone via credit card. Cingular wants a letter from my bank but the bank won't provide a letter because the debit ...
Today 1/22/07 I discovered that my checking account at Schools Federal Credit Union was charged twice in the amount of $146.36 The first charge was made on 1/18/07 and the second was made today 1/22/07. I contacted Cingular and they deny having charged my account, on the other hand my bank tells me ...
Cingular sold Free2Go phone service which is being discontinued as of March 31. The final day to add minutes to this service was Dec. 31 but Cingular's computers would not accept the prepaid phone cards on either Dec. 30 or 31, both of which were weekend days, therefore no customer service rep was ...