I just read a complaint on here from a consumer with my exact same problem. Yesterday I recieved my cell phone bill and it was higher than normal. Upon investigation I noticed $17 worth of internet usage on both telephones. My husband and I DO NOT use the internet on our phones, nor do we download ...
As a customer of Cingular for over 5 years, I became highly disappointed and dissillusioned with the company this past year.in the spring of I upgraded my phone and plan to a family plan. My understanding of the new plan consisted of the following: I would receive 3 new phones. One with my prior ...
I am tired of being the "Redheaded Stepchild of Cingular". Ever since the "merger" with AT&T and Cingular, I have been treated like a low-class customer. Nothing the CSR's have done. I know they have their orders. They have tough jobs, that is they have to be courteous but ...
I have been a customer of Cingular Wireless since 1998, when they bought Bellsouth and I became a customer of theirs. I have never had a problems, they always honored the warranties of the phones I purchased, and I always purchased my phones, never got a free one since I like the newest toys. My ...
Last month my husbands cell phone went down for a week. This phone is his business phone and it's usually his only contact with his customers. Cingular said that the problem was theirs and that they would take care of it. Sure enough, although it took a week, our phone was fixed. Although we had to ...
Looking to see if anyone else has this problem... I have had cingular for about 10 years and have been a good devout customer to them. About ten days ago I received a message on my phone that they were canceling my contract because I was in violation of my contract. I had no clue what they were ...