I was a long time customer of AT&T wireless, 6 years to be exact. I was told that they were making a merger with Cingular wireless and was assured that there would be no changes in my service or contract. What a load of crap! I had what they called digital service since that was the only option ...
For 2 years I went with service without problems. Then when I upgrade my phone and plan I am slammed with roaming charges. For example this months bill is 431.62 and 336.22 is roaming. I used to have to call Cingular to have the roaming removed from my bill. But they stopped removing the roaming ...
I am a former AT&T customer which is now cingular. I am currently using the digital network (TDMA). Cingular practices deceptive sneaky business dealings, In my September Statement there was an additional charge for using the TMDA network. I had not been put on notice prior to the changes. I ...
I just read a complaint on here from a consumer with my exact same problem. Yesterday I received my cell phone bill and it was higher than normal. Upon investigation I noticed $17 worth of internet usage on both telephones. My husband and I DO NOT use the internet on our phones, nor do we download ...
As a customer of Cingular for over 5 years, I became highly disappointed and disillusioned with the company this past year. In the spring of I upgraded my phone and plan to a family plan. My understanding of the new plan consisted of the following: I would receive 3 new phones. One with my prior ...
I am tired of being the "Redheaded Stepchild of Cingular". Ever since the "merger" with AT&T and Cingular, I have been treated like a low-class customer. Nothing the CSR's have done. I know they have their orders. They have tough jobs, that is they have to be courteous but ...