I had $32.20 in internet charges on my bill and on July 12 I called Cingular at 1-800-331-0500. I told the rep, Jason Longoria, that I was not using the internet at all. He said he'd refund the $32.20 but he'd have to place an internet block on my phone. I asked him to tell me what websites I was ...
I had this wireless service. Due to the company's internal problems, the database crashed and customer information was lost. After this crash, I received bills in the hundreds of dollars for what I did not use. I talked with customer service many many times and finally got them to agree to bill me ...
When you spend over $100 on a phone you would expect it to work for a long time without having to deal with the screen blanking out or the phone not picking up service. Well with cingular i have recieved nothing but "BS" with my phones. I have had to have 16 phones replaced since i have ...
A huge ripoff of my rebates ($ 250.) are hassling me. After they received all my rebates in time, they are claiming I didn't submit it in time. But I am dead sure that I did submit in time, WITHIN the time frame they gave me. WHAT A rip off I can't wait until I cancel my account with this BAD ...
I received a bill from Cingular for $1,800 for the month of May. My bill usually is about $100 per month. If I do not pay by July 1st it will go to collections. I was told the overages were delayed billing from the months of Jan - April. How is it that I had over 2000 roll over minutes in the month ...
Purchased two cingular phones on a rebate promotion. Sent in required papers and kept receiving need more information.in desperation I went into a store, (fifty miles from home) and they filled out the papers. They were returned unopened with a red stamp. Offered Expired. I have tried and tried to ...