I bought a 2005 Audi S4 from the LAX location 4 weeks ago. After a week I noticed an odd noise coming from the steering on full lock. Call up CarMax and they say take it to any Audi dealer (I'm in SF) and they will fix it, CarMax will pay. Nope! My car has been at Audi for 2.5 weeks while CarMax ...
Purchasing a vehicle from carmax was the toughest of my vehicle buying activities. I arrived in January 5 and bought a 2004 Jeep Grand Cherokee. We did a-look for $6000 and borrowed the remainder. The sellers, Eric, did not appear really acquainted with the the inner workings of completing a ...
I sent these comments to CARMAX in the hopes that they will re-evaluate there policies and procedures and return to the practices that once made dealing with CARMAX a quality experience. My first experience with CARMAX (in 2002) was the purchase of our Nissan Quest Van in Roseville, CA. We walked ...
I wanted to purchase a car at carmax and put down a $20,000 deposit in the form of a cashier's check. They said that I could get a refund if I was not satisfied with the car within the allotted 5 day period. I purchased the car and took it to an independent mechanic. The mechanic said the car had ...
Carmax sold me a car that i had to take back to get fixed 4 times in the first 5 months. My airconditioning has not worked properly from the very begining, and carmax says that they can not fix it. They have told me that " we are not the only place to get your car fixed" however, i bought ...
I visited carmax in nashville tennessee to check out a 1s 300 lexus and that I desired to get my vehicle evaluated since I had been considering promoting it for them. Effectively the salesman was excellent in my experience in the beginning and that I told him my vehicle was in good shape its a ...