In 2007 I bought a 2005 Dodge Ram 1500. The salesman was excellent but the service department and store managers were insulting and deliberate liars. On my way home after I purchased the vehicle I heard a brake noise. Being a mechanic for the Federal Governement before I retired, I knew exactly ...
I have had a CarMax auto loan for the past 3 years and recently decided to pay off the rest of the loan early. I have been a good customer for years, always paying off my monthly amount on time and sometimes I would pay over the monthly amount to cut down the principle on my loan. I went online to ...
I bought my car (Kia Sorento) in 2005 with 30,000 miles on it. I also bought the Maxcare Extended Service Plan which turns out to have been a big mistake. It started with a sensor going out which cause my car to stall. I took it into Carmax which was fortunately covered under warrenty. It took ...
Modesto CarMax Service Center sold us a 2005 MINI with faulty/worn run flat tires which ALL now need to be replaced after only 10k miles / 2 years of driving. They originally tried to sell us the car with regular tires but we caught that and asked for new ones. They offered to buy them for us and ...
I purchased my VW Passat 99 in October of 09. We purcahsed a used car that is a bit older to keep our costs down. I trusted Carmax because they supposedly have a 120 point inspection - which is how they suck you in. One month after purchasing the vehicle, I needed a new exhaust pipe. Carmax fixed ...
I purchased a 2010 Toyota Tundra Limited from the North Houston Carmax, that apparently had an aftermarket alarm, which malfunctioned within 3 months of buying the truck. I never thought about the alarm as the truck is basically new (4k miles) and the key chain / control functioned correctly. Once ...