The sales pitch sounds great! Carmax is unlike any other (they tell you) when you are looking to purchase a used car, because they provide a 30 day warranty "in writing". Sales personnel at all levels tell you that you have 30 days to visit the dealership's service department for ...
I must say that what I am about to tell you is a little risky because I am a Carmax employee. I had previously been at a traditional car dealership for a long time (23 years) and have seen all the tricks of the the trade, or at least I thought I had until I decided to go to work for Carmax. WOW! As ...
This is from a current CarMax employee who has worked in several of their used car departments. Sales - The sales people are actually pretty well trained, but there are still those that don't have a clue to what they are doing. The longer they go in training, the better for them. $12.00 an hour ...
Me and husband took our truck to sell it to carmax. Appraisal was extremely too low. Was no where near what street value is. And then when they give the check, it's not a check it's a bank draft. So you have to be forced to deposit that draft and then wait 3 to 10 day before it's cleared. One goes ...
I purchase a car that I had always wanted after my divorce.in addition, I am thankful that I purchased the extended warranty. However, my problems with my car soon began after about 5 months and my car has had multiple problems and been in the carmax shop more than 7 times for repairs. Electrical ...
I purchased a car from carmax after the 30 days you are stuck. They have tried over two years to fix and re-fix oil leaks and many other problems so I have decided to turn the junk into bank repo. It’s better to file than to pay for junk. I have heard of many others purchasing bad cars from this ...