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Site: carmax.com
Found 68 reviews / complaints
Page 8

CarMax
Terrible service

I purchased a 2001 Oldsmobile Alero from Carmax in Whitemarsh Md on June 27th. The car was in the 10k range and had apro 40k miles on it. I also purchased the extended warranty. This was the 3rd car I had purchased from there, all co-owned with my former husband. This was the first purchase on my ...

CarMax
Don't trust them

The sales pitch sounds great! Carmax is unlike any other (they tell you) when you are looking to purchase a used car, because they provide a 30 day warranty "in writing". Sales personnel at all levels tell you that you have 30 days to visit the dealership's service department for ...

Carmax
Appraisal Ripoff: Via Carmax employee

I must say that what I am about to tell you is a little risky because I am a Carmax employee. I had previously been at a traditional car dealership for a long time (23 years) and have seen all the tricks of the the trade, or at least I thought I had until I decided to go to work for Carmax. WOW! As ...

CarMax
Some facts about CarMax

This is from a current CarMax employee who has worked in several of their used car departments. Sales - The sales people are actually pretty well trained, but there are still those that don't have a clue to what they are doing. The longer they go in training, the better for them. $12.00 an hour ...


CarMax
They sold me a lemon

I purchase a car that I had always wanted after my divorce.in addition, I am thankful that I purchased the extended warranty. However, my problems with my car soon began after about 5 months and my car has had multiple problems and been in the carmax shop more than 7 times for repairs. Electrical ...