I placed an order for around 300.00, and after 1 week, we could not use 1 item that cost 147. I emailed benfranklin and Kathy said to repackge the item and return via UPS. I did return the item and I also verified that they received the item. It has been 30 days since they received the item and ...
My mother lives in California and I live in Atlanta... We were on the phone for our nightly coversation when she brought up her monumental task of making blankets for ALL of her grandkids. Well I told told her to let me look on line BEFORE she went to the store and paid double. Well to say the ...
Ordered a number of Golden (Brand) Open Acrylic Paints from BenFranklin.com on February 21.2012. On March 1st I called "Customer Service" regarding the status of my order and got a voice mail about how my call was important - but leave a message. I also followed up with an email on March ...
I ordered a few products and after not receiving them in the time that was quoted at checkout I attempted to get in touch with their customer service... And of course i never got a reply. Scam!! ...
I found a better deal elsewhere within an hour of ordering something from them and that was when I discovered there is no way to cancel an order online. I called and e-mailed them and they have not responded (it has been days). I'm writing this now because I've searched and found other people ...
I too cannot get in touch with customer service. I ordered my item at $256.55 and it still has not been shipped out yet. I have contacted them several times using 877-733-2363 and left messages. I have also emailed customer support to ask when my item will be shipped. Still no response since ...