I ordered a couple tubes of Friendly Plastic from BenFranklin.com on 9/23. I received an order verification email, but never a shipping email. My credit card was billed immediately. When the order hadn't arrived by this weekend (2 weeks after I placed it), I went to their site to check on it. ...
I ordered abulk package of foam 10 peices.#20120429-081429-4259 On 4/29 2012 I received 1 peice and was told that the site had made a mistake. I checked and it was still up there. I requested a refund and a shipping label. They refuse to even answer my emails. ...
I placed an order for one skein of yarn and received an order confirmation in my email. I received no further information but when I looked up my order on their website, it said it was shipped on 7/25 and listed a USPS tracking number. However when I 'tracked' that number it linked to a UPS website ...
Placed an order over a month ago, checking back on their site, and it still shows as order being fulfilled! Hah?! A week after a placed the order they I got an email response about how they had trouble communicating with their warehouse about the items I ordered being in stock. Right. When I ...
On April 17 I placed an order with benfranklin.com for a box of art pastels. When I discovered that my husband had already bought these same pastels for me as a gift I contacted benfranklin.com and cancelled the order. I was told that it would be taken care of and a return label was sent to me. I ...
I ordered 2 pocket pedometers, received confirmation but no ship date and when I call I leave a message with no response ...