Had previously ordered from BenFranklin.com and while it took over 3 weeks, I did receive my order. The next time took over a month and the backordered portion is still not here 7 weeks later... No replies to emails... in fact emails sent this morning were returned as undeliverable. My latest order ...
April 2 - I made a purchase from Ben Franklin's online site thinking it was a reputable site because I have personally shopped in a Ben Franklin Craft store locally MANY times. I immediately got an email back stating that my order was being processed. My credit card was charged immediately also. ...
I ordered about a month ago said package shipped but I haven't received anything they have not responded to my Frequent Emails & phone calls. ...
On March the 25th, I ordered a Crochet Hook Set online and paid with Pay Pal right away. The only e-mail I received was an order confirmation. No shipping date, nothing. I wrote Customer Service an e-mail and left a message on their Phone since they don't anwser it. Still nothing. Today I seen all ...
On March, 25, I ordered a Crochet Hook set online and paid with PayPal. I received an order confirmation but no shipping date. I contacted Customer Service via e-mail and left a message on the machine, since nobody is anwsering the phone, but no reply. Now, I'm wondering what kind of business this ...
I placed a order on 3/15. I received an e-mail telling me by order was received. They immediately took the money out of my bank account. Despite several e-mails and phone calls to the company I still have not heard a signal word from them!!! ...