Site: assurancewireless.com
Found 52 reviews / complaints
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Assurance wireless
I am being cheated out of my minutes, one month I can add cash to my plan at. 03 a min, then the next mo. The CSR claims that is not true they are always. 10 per min. I can never get the same minutes

Shops, Products, Services shelia82 0

Every month there is always a new stag with this company, I am told by CSR 1-888-321-5880, "after automatic minutes are applied I can add money to my plan at same rate as my plan&when I do, my mins are gone in two days, (this particular time), before when I added cash to my plan after the ...

Assurance Wireless
Justin Villa Work and not get paid

Shops, Products, Services Brian1593 0

I worked for Assurance Wireless in Seattle and never got paid, the Regional Manager is Justin Villa for Washington and Oregon, you work keep all your slips from sign ups at DSHS offices and when it is time to get paid, Justin will not answer phone or return calls, when you call the comapny they ...

Assurance Wireless
Total mess to obtain a cell phone with this company

Shops, Products, Services Lemmy1 0

After applying for a Assurance Wireless cell phone, I sat and waited and waited for their response. When I would call in and speak with a rep, I was told I would hear something within 7 to 10 business days. The days came and went, nothing, and I would call again. I would then be told my application ...

Assurance Wireless
Landline Lifeline is cancelled due to Assurance information

Mobile Phones Palimpsest2 0

One cannot have two Lifeline phones. Assurance fails to tell subscribers that upon joining. They realizeyou may have an existing Lifeline after a few weeks and send letters stating people cannot have two Lifeline services. The letter states that if you want to continue your other service and cancel ...

Assurance Wireless
Ripoff - customer service dept is bs

Shops, Products, Services Pamela k 0

I am going around in circles right now with these people. Their customer service is bs and they hire the worst people ever to work for them. I have tried 3 times to order a replacement phone and they have cancelled it 3 times for no reason. When I get a hold of their corporate office I am going to ...

Assurance Wireless
They promise you can keep your own phone number but neither their representatives (in person) nor efforts at contacting customer service, nor internet information can tell you how

Shops, Products, Services Carolyn573 0

Assurance wireless promises you can keep your own phone number - but completely fails to explain how. I first requested one, but even then could not get the information. Since then, I've asked in person representatives and actively searched internet for this information. I do qualify since being ...

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mstadler 07-31-2026, 02:48 AM
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mstadler 07-30-2026, 08:07 PM
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Jorge,

This so-called company is trying to pull the same scam on me.

Have you got anything new to report on them?
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they operated out of the USA as well. the metro connect international company operated out of virginia.

be sure to have a look at - copy and paste this link into your browser -

http ...
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