I was a customer of Assurance Wireless because i receive government benefits and got phone service with them. After a year, when it came time to re certify, they sent me a certification form in the mail 3 months before expiration date, i mailed it back. Then close to expiration time, i kept getting ...
That had been stolen. I was told i had to have a credit card or similar in order to get a new phone. I called them to deactivate my stolen phone and get a new one. All fine til she asked me for a credit card to pay for new phone! Well i don't have a credit card, i'm on state assistance. I was told ...
Currently, I am an active customer with Assurance Wireless / subsidiary of Virgin Mobile. I have been approved for a year and recertified in 2011 for service this year. I called Assurance Wireless to request permission to swap my phone. I was gifted a Virgin Mobile Optimus V. I was approved to due ...
I had gotten a phone from assurance wireless and after a while it stopped chargeing i sent it in and told them it would not charge they called me and said i had to verafie my address so i called the 800 number and they made me call 4 times too one number and talk too tech support 4 times and that ...
The following was distributed throughout my apartment complex and neighboring townhouses (at least 450 addresses I know of), and verified by me to be true, so I felt it should be posted here as well: Attention All Tenants Considering an Assurance Phone If you currently have lifeline service through ...
I saw the ad on TV for Assurance Wireless—I am eligible as a low income senior. I have had a terrible experience. Very difficult to get a human being—after at least 30 minutes of transferring and waiting a person in Columbia will answer repeating typed answers. After months I received my phone and ...