Site: assurancewireless.com
Found 53 reviews / complaints
Page 8

Assurance wireless
Virgin Mobile Deceiving! Very difficult to get a human being-never english speaking

Shops, Products, Services joyce432 0

I saw the ad on TV for Assurance Wireless—I am eligible as a low income senior. I have had a terrible experience. Very difficult to get a human being—after at least 30 minutes of transferring and waiting a person in Columbia will answer repeating typed answers. After months I received my phone and ...

Assurance wireless
Virgin mobile useless

Shops, Products, Services em23 0

Sent in application april 12, waited til may 10 to call and check status and give new address. Apparently moving confuses this company. Finally got acceptance letter with new account pin number, told to disregard the one given to me which I put on the application. Told to call back several times as ...

Assurance Wireless
Incompetent

Mobile Phones Assurance 0

We have tried 4 times to get the profile information changed. We have had our phone since Feb. 2011 and still it is listed under the previous owner. They refuse to correct this, now telling us our phone isn't correct. We are still waiting approval, even though I have the approval letter, phone, and ...

Assurance wirless
Rude, no help at all concerning a stolen phone

Electronics and household app. d.branch 0

My phone was stolen at, or around 5;30-6-30pm on May 10. Upon contacting Assurance Wireless, I spoke with a young lady, who gave her name as Maria, who told me there was a three dollar, 3.99 fed ex shipping charge for a replacement phone. After not understanding what Maria was talking about due to ...

Assurance Wireless
Can't Make or Receive Calls!

Mobile Phones whateveryouidiot 0

What good is this phone when i can not place a call can not recieve a call. When i called on my other phone the lady took a long time to get to my phone number. I repeated my phone number at least 8 times. What do i have to do go to the business myself do the paperwork and get me another phone? ...

Assurance wireless
Virgin mobile Will not add minutes I paid for to my phone

Shops, Products, Services connie454 0

I ordered virgin mobile's Assurance Wireless to save money on my telephone bill. Now I have no service at all. This is the second month I have had it. March went o.K. But April 9th my minutes ran out... Or early April 10th AM. After church on Sun, the tenth, I got on a neighbor's phone to order ...

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