I ported my phone number from Sprint to Assurance on Thur 4/4. I was told it would take 24 hours. I could not check Friday night nor Saturday. When I checked on Sunday, Assurance first put the blame on me for cancelling the sprint account which I did not cancel. I was told that I needed to call ...
My number is (Personal Information Removed). Last month on february 11 I had purchased 1000 anytime minutes ans texts. I had not used up even a hundred yet on the 12th I had no texts left and no minutes. I called and spoke to a supervisor.. My minutes were restored. On March 11 I had a balance of ...
My phone is unable to get a signal where I live. It doesn't matter whether I am in the house or outside. There is no signal. Yet, if I drive 30 miles to Spokane, I get a signal. But between my home and Spokane I get no signal. This started Monday at midnight and it is now Thursday. I have talked to ...
I ordered a free wireless phone with contract for free 250 mins of calling time and 250 free texts for security reasons, as I am elderly, and have no mobile. When it arrived, I tried a test call, and it says I have to buy minutes to use it. They have my social number. I dont have the money to buy ...
Assurance Wireless is very unreliable. DANGEROUSLY so at times... The phone they send you is a Kyrocera Jax... It has terrible reception outside major metropolitan areas. The Colombian-based CSR's, explain that many areas have only adequate service (shame Virgin Mobile. Shame SPRINT!). I had to ...
I had a free phone service with Assurance and this month I didnt receive my free minutes. I received several emails and text messages in another language which I could not read. I attempt to call customer service, what a BIG mistake and a BIGGER waste of time. I called and a lady answered the phone ...