Phone: 8884927359
Found 24 reviews / complaints
Page 3

HWA - Home Warranty Of America
Air conditioner out nearly two weeks, charged $225 not $65

Greetings from the bayou, I was very unhappy with the level of service provided by HWA on a recent claim on our broken air conditioner here in southeast Louisiana. Our air conditioner was broken for nearly two weeks while we waited on repairs, and that is hard to tolerate when the high temperatures ...

Home Warranty Of America
Pool and microwave claims denied, $65 technician fee paid

This home warranty company has not honored its obligation to warranty anything. We have submitted 2 claims, one involving our swimming pool and, most recently, our built-in microwave. Before calling HWA both times, my husband and I read over the "diamond" contract to make sure it was not ...

Home Warranty Of America, HWA
Slow subcontractor repairs on A/C and microwave claims

We had two requests for repairs with HWA, one for an A/C and one for a microwave. In both cases, HWA sent subcontractors who are not adequately equipped to handle the customer's volume or variety of equipment. The subcontractors work government hours of 8 to 5, as if this were still the 50s and ...

Home Warranty Of America
No heat at midnight; told it must be 20 degrees

I came home at midnight on Monday morning, 12/18, and saw that my house was freezing at 49 degrees. I called HWA immediately and requested service, since I paid them $470 on 8/21 for the 5-star gold coverage for one year. The answering service said that it must be 20 degrees or colder outside ...

Home Warranty Of America
Kept part of premium after failing to deliver service

Home Warranty of America of Lincolnshire Nebraska is a totally dishonest company, and everyone should stay clear. They could not deliver the service and still kept a chunk of my premium after I asked them not to cancel unless they gave me all of my money back. It was just one lie after another. ...

Home Warranty Of America
A/C failed July 4th weekend and repair claim was refused

HWA refused to pay a claim by using a company working for them to say the problem was caused by neglect on my part. It was the July 4th weekend in Dallas, TX, and my A/C went out. We called in an emergency repair with HWA, since it would easily be over 100 degrees that weekend and we have a very ...