I shut off my service with Vonage in July because I was planning a move and shut off my internet to save money (you cannot run vonage without the internet). They charged my bank account $30.06 in September 08. When I called in to ask them why they charged my account, they advised me they "gave ...
Vonage has consumer hostile business practices. From their TOS: 8.5 No Credit Allowances or Refunds for Prepaid Service Plan Customers. Subject to our money back guarantee and law, we will neither credit nor refund any service fees or any other amounts you pay for any prepaid service plans. During ...
I wanted to port my number in November from Bellsouth (new AT&T) to Vonage. Bellsouth would not allow my number to be ported so I called them, the same month and requested that they stop the process and return my fee which was $49.95 which included services for $29.99 & equipment for ...
This internet based company will not let you terminate service. After receiving my cancellation instruction they have continued to debit my credit card account with no authority. This continues to date, and has being going on for a 10 month period. Vonage is a total scam "internet" ...
Here is my story..in Feb I cancelled my home phone service due to the increasing rates for local service (after said and done I would be paying 41.39 for Only local service nothing else). At this time I was told by a friend to try Vonage, so I did... Big Mistake! When I signed up for the 30 day ...
I cancelled Vonage in May. Since I had never revceived service, I requested my money back. After many, many hours spent waiting for their "service representatives" to help, I continued to be ignored. I filed a complaint with the Better Business Bureau and Vonage agreed that the money ...