Phone: 8662434357
Found 154 reviews / complaints
Page 5

Vonage
Vonage - Terrible Customer Service - Took money without my permission or knowledge

I called on January 23th to open a new account with Vonage. On January 26th I received their device then on January 30th I received a second device. I proceeded to call Vonage to enquire why I received 2 devices. I was informed that I had 2 accounts under my name. I asked if I could cancell both ...

Vonage
$288 a month phone cost

The same old complaint about Vonage. I signed up for their 2 line business service on 12/23 and wanted to cancel on 1/27. I received my equipment from them, at a cost of $113.58, on 12/29, so I assumed I was within my 30 day free trial. WRONG!!! They start your 30 days from the time you call and ...

Vonage
Blackmail cutomers

I requested vonage service on August 1st and have to pay $79.99 for the adaptor and $29.99 for the activation fee. Then I have to pay $24.95 monthly fee starting from the third month. Since magicjack only charge 19.95 per year and pay initially $19.95 for the jack. So I wanted to switch to ...

Vonage
After order Vonage the service didn't work for us, the company wouldn't release our phone number until the 30 day refund period was over

My wife ordered Vonage phone service that was advertised on television. It was not compatible with our computer or extension telephones, after calling Vonage and they were unable to correct the problem. So we wanted to return to our old company. This was after to weeks of trying to allow Vonage to ...

Vonage
Poor customer service with excessive fees

I have had the Vonage service for apporximately 3 months. Suddenly the adapto/box started knocking my internet offline. It would block me form using my computer. I would have to spend 1-2 hours resetting my internet and the Vonage services simultaneously. After the fifth time, I discinnected the ...

Vonage
Vonage is Horrible, BEWARE! Internet

I signed up for Vonage in June. I was told there were no cotracts that I could cancel anytime. For the first few months everything worked fine. Then about 2 or 3 weeks ago I started having problems. While on the phone it cuts out and I cannot hear parts of what the other person is saying. They also ...