Vonage's commercials depict this easy switch to their services. This is a complete lie. They take you through all sorts of hoops to get the service on and they do not disclose all of the hidden fees and charges. They also offer a 30 day money back guarantee if you don't like the service, but they ...
I called on January 23th to open a new account with Vonage. On January 26th I received their device then on January 30th I received a second device. I proceeded to call Vonage to enquire why I received 2 devices. I was informed that I had 2 accounts under my name. I asked if I could cancell both ...
The same old complaint about Vonage. I signed up for their 2 line business service on 12/23 and wanted to cancel on 1/27. I received my equipment from them, at a cost of $113.58, on 12/29, so I assumed I was within my 30 day free trial. WRONG!!! They start your 30 days from the time you call and ...
My wife ordered Vonage phone service that was advertised on television. It was not compatible with our computer or extension telephones, after calling Vonage and they were unable to correct the problem. So we wanted to return to our old company. This was after to weeks of trying to allow Vonage to ...
I have had the Vonage service for apporximately 3 months. Suddenly the adapto/box started knocking my internet offline. It would block me form using my computer. I would have to spend 1-2 hours resetting my internet and the Vonage services simultaneously. After the fifth time, I discinnected the ...
I signed up for Vonage in June. I was told there were no cotracts that I could cancel anytime. For the first few months everything worked fine. Then about 2 or 3 weeks ago I started having problems. While on the phone it cuts out and I cannot hear parts of what the other person is saying. They also ...