Today, 1 day short of my 1 year annual service, I called Vonage to cancel my account. I called today, rather then the annual date because I did not want to be charged an extra month's service fee. Speaking to the representative, I made it clear that I wanted to close my account on the condition ...
Here is what you can do to try to stop Vonage from ruining your credit rating and your life: Report them to the Better Business Bureau in Trenton New Jersey. You can fill out a complaint there. Vonage has over 8,000 complaints already filed with them and I am told that they do resolve these ...
Vonage's commercials depict this easy switch to their services. This is a complete lie. They take you through all sorts of hoops to get the service on and they do not disclose all of the hidden fees and charges. They also offer a 30 day money back guarantee if you don't like the service, but they ...
I called on January 23th to open a new account with Vonage. On January 26th I received their device then on January 30th I received a second device. I proceeded to call Vonage to enquire why I received 2 devices. I was informed that I had 2 accounts under my name. I asked if I could cancell both ...
The same old complaint about Vonage. I signed up for their 2 line business service on 12/23 and wanted to cancel on 1/27. I received my equipment from them, at a cost of $113.58, on 12/29, so I assumed I was within my 30 day free trial. WRONG!!! They start your 30 days from the time you call and ...
My wife ordered Vonage phone service that was advertised on television. It was not compatible with our computer or extension telephones, after calling Vonage and they were unable to correct the problem. So we wanted to return to our old company. This was after to weeks of trying to allow Vonage to ...