IMS, processes cardholders card after transaction was cancelled in writing. Puts $3000.00 in their own acctounts. They do this in retalation for canceling thier services because they have a very suspect risk management team. If any one else out there has trouble with this dishonest company they ...
I also have been misled (lied to) by an Innovative Merchant Solutions, LLC representative. The representative said to keep our old merchant company and if we did not save as much money as she promised, just change back no strings attached. I have contacted Innovative Merchant Solutions every day ...
Innovative Merchant Solutions is a credit card processing company. That clearly and regular operates by saying one thing and doing another. They tout their customer service as tops when actually, their standard operating procedures employs deceptive practices. Once they get you to sign on it is ...
After doing business for about 4-5 months with Innovative, our company grew, hence our transactions grew as well. The first time we billed a larger amount then usual, $21,000, it was held up for 3 WEEKS! After a week, WE had to call THEM to find out why the money wasn't deposited into our account. ...
Unlike the other compnaies that had salesmen come in and convince them to sign up with them, we actually called around to them because they were local to us. We never saw a salesman, and we discussed terms. Soon after, I was faxed a sign up sheet that made absolutely no mention of a $295 ...
Complaint Description: In the contract that I signed they said "If cancellation and/or termination of the Merchant Account occurs after six (6) months, Merchant will be charged the standard termination fee." The problem with their claim is that the fee was not written into the original ...