I run a small construction company in Hoboken, NJ with about 2 million dollars in annual sales. For our smaller clients (homeowners) I though it would be covenient for them to offer on-line bill bay. I signed up with Innovative Merchants through QuickBooks to help streamline this process. Through ...
Their excessive $295 cancellation penalty is VERY obscurely listed under "Early Cancellation" and dollar amount is not referred to. I knew I would not cancel within six months to have to pay $395 as listed on the contract, but would have NEVER expected to pay $295 two years later! This ...
We have been using this company for 5 years. We decided to change due to the fact we were charge more than anybody else. We send them certified letter and the intention to cancel the contract. They still charge us for a 90 days service which was never render. Also when we signed the contract we ...
I became a customer of Innovative Merchant Solutions in July when I took over an existing small business. It happened fairly quickly so I didn't take the time I should have in searching for a credit card processor. The previous owner used Quickbooks Point of Sale and also used Quickbook's credit ...
Innovative Merchant Services (IMS) agreed to process our customers credit cards and did process our customers credit cards - then claimed to have made mistake in doing so - and now IMS is holding that money. Our customers have paid for something they will now not get because the vendor they bought ...
I had a similar bad experience with Innovative Merchant Solutions and agree something must be done! According to the numerous complaints also on, this is how they operate. I signed up for their services in Jan. 08 through the people that make my postcardscalled merchantsmadeeasy.com. The sales rep ...